Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 1, 2024

Our Commitment to Privacy

At AIJNV, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Important Notice

By using AIJNV, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We collect various types of information to provide and improve our services

Personal Information

Name, email, phone number, location, and profile information

  • Name and contact details
  • Profile photos
  • Location information

Account Data

Login credentials, preferences, and account settings

  • Username and password
  • Privacy settings
  • Notification preferences

Communication Data

Messages, posts, comments, and other communications

  • Private messages
  • Public posts
  • Comments and interactions

Usage Data

How you interact with our platform and services

  • Page views
  • Feature usage
  • Device information

How We Use Your Information

We use your information to provide, maintain, and improve our services

Service Provision

To provide and maintain our platform services

Communication

To facilitate connections between community members

Safety & Security

To protect users and prevent abuse or fraud

Improvement

To improve our services and user experience

Specific Uses Include:

  • Creating and managing your account
  • Facilitating connections between users
  • Providing customer support
  • Sending important notifications
  • Matching blood donors with recipients
  • Facilitating job opportunities
  • Organizing community events
  • Preventing fraud and abuse

Information Sharing

We may share your information in the following circumstances

With Other Users

Information you choose to share publicly or with specific users

  • Profile information
  • Posts and messages
  • Contact information

Service Providers

Third-party services that help us operate our platform

  • Cloud hosting providers
  • Email services
  • Analytics tools

Legal Requirements

When required by law or to protect rights and safety

  • Court orders
  • Legal investigations
  • Safety emergencies

Important Note

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Any sharing is done to provide our services or as required by law.

Data Security

We implement robust security measures to protect your information

Encryption

All data is encrypted in transit and at rest

Access Controls

Strict access controls and authentication

Secure Storage

Data stored in secure, monitored facilities

Monitoring

Continuous monitoring for security threats

Additional Security Measures

  • Regular security audits and assessments
  • Employee training on data protection
  • Incident response procedures
  • Secure data backup and recovery
  • Privacy by design principles
  • Regular software updates

Your Privacy Rights

You have certain rights regarding your personal information

Access

Request a copy of your personal data

Correction

Update or correct your personal information

Deletion

Request deletion of your personal data

Portability

Export your data in a portable format

How to Exercise Your Rights

Account Settings

You can update most of your information directly in your account settings.

Go to Settings →

Contact Us

For other requests, contact our privacy team at privacy@aijnv.com

Contact Support →

Data Retention

How long we keep your information

Account Information

We retain your account information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations.

  • Active accounts: Until account closure
  • Closed accounts: 3 years for legal compliance

Communication Data

Messages and communications are retained based on their type and your preferences.

  • Private messages: Until deleted by users
  • Public posts: Based on content type

Updates to This Policy

We may update this Privacy Policy from time to time

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make significant changes, we will notify you through:

  • Email notification to your registered email address
  • In-app notification when you next log in
  • Prominent notice on our website

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

Questions about this Privacy Policy? We're here to help.

Email Us

Send us an email with your privacy questions

privacy@aijnv.com

Call Us

Speak with our privacy team directly

+91 98765 43210

Contact Form

Use our contact form for detailed inquiries

Contact Form →

Your Privacy Matters to Us

We are committed to protecting your privacy and being transparent about our practices. If you have any questions or concerns, please don't hesitate to contact us.